About Albuquerque ER & Medical Hospital
Albuquerque ER & Hospital is open 24/7, whereas an urgent care clinic will typically only be open 8-12 hours a day. Emergency rooms, like Albuquerque ER & Hospital, are also equipped with advanced, radiology equipment and lab testing capabilities. By contrast, urgent care clinics usually have more limited laboratory and radiology testing.
Another important difference between the two is that Albuquerque ER & Hospital is staffed by board-certified physicians and ER-trained Registered Nurses. While, urgent care clinics may only be staffed by Physician’s Assistants or Nurse Practitioners.
Billing & Insurance Questions
Your ER visit will be processed by Tyvan Billing and sent to your insurance company. Albuquerque ER & Hospital accepts “in-network” benefits even if your insurance company is “out of network”.
Albuquerque ER & Hospital accepts cash payments, checks, or major credit cards including Visa, MasterCard and Discover. Click here to pay your bill online.
To learn more, visit our Billing & Insurance page.
State law requires patients to be reimbursed for emergency room visits by their insurance carrier. If your insurance company refuses payment for your emergency room visit, you can file a grievance with the New Mexico Department of Insurance. To learn more about the New Mexico Department of Insurance, please visit .
You can also contact our Billing Department, Tyvan Billing, at (713) 357-2535.
Workers' compensation is a state-funded insurance program that gives covered employees income and medical benefits if they're injured while working. New Mexico employers may choose to provide their employees with this coverage. Most employers will inform you as to whether or not you're covered under this state plan.
Workers' compensation pays medical bills and is covered underneath the New Mexico Workers' Compensation Act.
For more information on workers' compensation, visit this page.
If you'd like to file or dispute a claim, call 1-800-255-7965, to speak with a representative with the New Mexico Department of Insurance.